Data protection at LUNOS

We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme. The use of the Internet pages of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme is possible without any indication of personal data. However, if a data subject wants to use special services of our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain the consent of the data subject. The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation, and in accordance with the country-specific data protection regulations applicable to LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration. LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme, as the controller, has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

 

Definition

The data protection declaration of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme is based on the terms used by the European Data Protection Supervisor when issuing the General Data Protection Regulation - GDPR). Our data protection declaration is to be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this data protection declaration:

a) Personal data
Personal data includes any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject
Data subject is any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling
Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller
Controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for the designation of the controller may be provided for under Union or Member State law.

h) Processor
Processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

i) Recipient
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, regardless of whether the recipient is a third party or not. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

j) Third party
Third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

k) Consent
Consent is any freely given indication of the data subject's wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other explicit affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

 

Contact data

1. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

LUNOS Lüftungstechnik GmbH & Co. KG
für Raumluftsysteme
Wilhelmstrasse 31
13593 Berlin
Germany
Phone.: +49 30/362001-0
E-mail: info@lunos.de
Website: www.lunos.de

2. Name and address of the data protection officer

As external company data protection officer has been appointed:

Philipp Herold
Hafenstraße 1a
23568 Lübeck
Germany
E-mail: datenschutzbeauftragter@lunos.de
Website: www.mein-datenschutzbeauftragter.de

3. Supervisory authority

Berliner Beauftragte für Datenschutz und Informationsfreiheit

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstraße 219
10969 Berlin
Germany
Phone: +49 30/13 889-0
Fax: +49 30/215-5050
E-mail: mailbox@datenschutz-berlin.de
Website: http://www.datenschutz-berlin.de

 

Cookies

The Internet pages of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme use cookies. Cookies are text files that are filed and stored on a computer system via an Internet browser.

Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

Through the use of cookies, LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimised for the user. Cookies enable us, as already mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is handled by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

 

Collection of general data and information

The website of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme collects a series of general data and information with each call-up of the website by a data subject or automated system. This general data and information is stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system gets to our website (so-called referrer), (4) the sub-websites which are visited on our website via an accessing system, (5) the date and time of an access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using this general data and information, LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme does not draw any conclusions about the data subject. Rather, this information is needed (1) to deliver the contents of our website correctly, (2) to optimise the contents of our website and the advertising for these, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, this anonymously collected data and information is used by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme for statistal purposes and, moreover, with the aim of increasing the data protection and data security of our company, and to ultimately ensure an optimum level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

 

Online shop

If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. Mandatory data required for the processing of contracts are marked separately, other information is voluntary. We process the data you provide to process your order. For this purpose, we may pass on your payment data to banking institutions.

We may also process the data you provide in order to inform you, on the basis of your consent, about other interesting products from our portfolio or to send you e-mails with technical information. We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.

To prevent unauthorised access by third parties to your personal data, especially financial data, the ordering process is encrypted using TLS technology.

Personal data, which are absolutely necessary for the delivery of the goods or contract processing, are passed on to service providers commissioned by us. These are the following categories of service providers:

a. Shipping service providers
b. Payment service providers

The processing of the aforementioned personal data for the purposes stated here is carried out on the legal basis of Art. 6 (1) (b) GDPR.

 

Integration of services from other providers

Our website uses content, services and performances of other providers. These are, for example, services for the statistical evaluation of the use and visit of our website. In order for this data to be called up and displayed in the user's browser, the transmission of the user's IP address to the third-party providers used is necessary.

Even though we strive to use only third-party providers that only require the IP address to deliver content or even work with anonymised IP addresses, we have no influence on whether the IP address may be stored. Information on the third-party providers used can be found below in this data protection declaration.

Google Analytics

Type and scope of processing:
We use Google Analytics 4 from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of times our online offer is called up, the time spent on the website, sub-pages visited or the browser used. Google Analytics 4 uses cookies, scripts and pixels to evaluate user behaviour, as well as algorithms based on machine learning that automatically evaluate event data such as scrolling movements. This information is used, among other things, to compile reports on website activity.

Purpose and legal basis:
The use of Google Analytics 4 is based on your consent pursuant to Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG (Telecommunications Digital Services Data Protection Act ).

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPG, which you provide via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the data protection declaration of Google: https://policies.google.com/privacy?hl=de.

Google Doubleclick

Nature and scope of processing:
We have integrated components of DoubleClick by Google on our website. DoubleClick is a brand of Google, under which mainly special online marketing solutions are marketed to advertising agencies and publishers. DoubleClick by Google transmits data to the DoubleClick server with each impression as well as with clicks or other activities.

Each of these data transfers triggers a cookie request to the browser of the data subject. If the browser accepts this request, DoubleClick sets a cookie in your browser.

DoubleClick uses a cookie ID, which is required to process the technical procedure. The cookie ID is needed, for example, to display an advertisement in a browser. DoubleClick can also use the cookie ID to record which advertisements have already been displayed in a browser in order to avoid duplicate placements. Furthermore, the cookie ID enables DoubleClick to record conversions. Conversions are recorded, for example, if a DoubleClick ad was previously displayed to a user and the user subsequently makes a purchase on the advertiser's website using the same Internet browser.

A DoubleClick cookie does not contain any personal data, but may contain additional campaign identifiers. A campaign identifier serves to identify the campaigns with which you have already been in contact on other websites. As part of this service, Google obtains knowledge of data that Google also uses to generate commission statements. Among other things, Google can track that you have clicked on certain links on our website. In this case, your data is passed on to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information and the applicable data protection provisions of DoubleClick by Google can be found at https://policies.google.com/privacy.

Purpose and legal basis:
We process your data with the help of the Double-Click cookie for the purpose of optimizing and displaying advertising on the basis of your consent pursuant to Art. 6 (1) (a) GPDR and Section 25 (1) TTDSG. You give your consent by setting the use of cookies (cookie banner / Consent Manager), with which you can also declare your revocation at any time with effect for the future pursuant to Art. 7 (3) GDPR. The cookie is used, among other things, to place and display user-relevant advertising and to create reports on advertising campaigns or to improve them. Furthermore, the cookie is used to avoid multiple displays of the same advertising. Each time you call up one of the individual pages of our website on which a DoubleClick component has been integrated, your browser is automatically prompted by the respective DoubleClick component to transmit data to Google for the purpose of online advertising and the settlement of commissions. There is no legal or contractual obligation to provide your data. If you do not give us your consent, a visit to our website will be possible without restriction, but not all functions may be fully available.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the data protection declaration for Google DoubleClick: https://policies.google.com/privacy.

Google Maps

Nature and scope of processing:
We use the map service Google Maps to create directions. Google Maps is a service of Google Ireland Limited, which displays a map on our website. When you access this content on our website, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google Maps.

Purpose and legal basis:
The use of Google Maps is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the data protection declaration for Google Maps: https://policies.google.com/privacy.

Google Tag Manager

Nature and scope of processing:
We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via an interface and allows us to control the precise integration of services on our website. This allows us to flexibly integrate additional services to evaluate user access to our website.

Purpose and legal basis:
The use of Google Tag Manager is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the data protection declaration for Google Tag Manager: https://policies.google.com/privacy.

Google Fonts

Nature and scope of processing:
We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offering. To obtain these fonts, you connect to servers of Google Ireland Limited, whereby your IP address is transmitted.

Purpose and legal basis:
The use of Google Fonts is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the data protection declaration for Google Fonts: https://policies.google.com/privacy.

LinkedIn Ads

Nature and scope of processing:
We have integrated LinkedIn Ads on our website. LinkedIn Ads is a service of LinkedIn Corporation that displays targeted advertising to users. LinkedIn Ads uses cookies and other browser technologies to evaluate user behaviour and recognise users. LinkedIn Ads collects information about visitor behaviour on various websites. This information is used to optimise the relevance of advertising. Furthermore, LinkedIn Ads delivers targeted advertising based on behavioural profiles and geographic location. Your IP address and other identifiers such as your user agent are transmitted to the provider. In this case, your data is passed on to the operator of LinkedIn Ads, LinkedIn Corporation, Sunnyvale, California, US. Web tracking technologies are used to create pseudonymised user profiles. These profiles cannot be linked to you as a natural person, but are used, for example, for segmentation when displaying advertisements.

Purpose and legal basis:
The use of LinkedIn Ads is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by LinkedIn Corporation. Further information can be found in the privacy policy for LinkedIn Ads: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.

LinkedIn Analytics

Nature and scope of processing:
We use LinkedIn Analytics from LinkedIn Corporation, Sunnyvale, California, US, to create target groups, segment visitor groups to our online offering, determine conversion rates and subsequently optimise them. This happens in particular when you interact with advertisements that we have placed with LinkedIn Corporation. To do this, LinkedIn Corporation provides retargeting for website visitors to display targeted ads outside of our website. LinkedIn Insight tag collects data about visits to our website, including URL, referrer URL, IP address, device and browser characteristics (user agent), and timestamp. This data is used to present anonymised reports on website audience and ad performance.

Purpose and legal basis:
The use of LinkedIn Analytics is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by LinkedIn Corporation. Further information can be found in the privacy policy for LinkedIn Analytics: https://www.linkedin.com/legal/privacy-policy.

Youtube Nocookie

Nature and scope of processing:
We have integrated YouTube NoCookie on our website. YouTube NoCookie is a component of the video platform of YouTube, LLC, on which users can upload content, share it over the Internet and receive detailed statistics. YouTube NoCookie allows us to integrate content from the platform into our website. YouTube NoCookie uses cookies and other browser technologies to evaluate user behaviour, recognize users and create user profiles. This information is used, among other things, to analyse the activity of the content listened to and to generate reports. If a user is registered with YouTube, LLC, YouTube NoCookie can associate the videos played with the profile. When you access this content, you connect to servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street Dublin 4 Ireland, where your IP address and possibly browser data such as your user agent are transmitted.

Purpose and legal basis:
The use of the service is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission pursuant to the Implementing Decision (EU) 2021/914 of June 4, 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 (a) GDPR, which you provide via consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope and consequences of which for you we do not know, over which we have no influence and of which you may not become aware).

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by YouTube, LLC. Further information can be found in the privacy policy for YouTube NoCookie: https://policies.google.com/privacy.

 

Registration on our website

The data subject has the opportunity to register on the website of the controller by providing personal data. Which personal data is transmitted to the controller during this process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date as well as the time of registration are also stored. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, to enable us to clarify criminal offences that have been committed. In this respect, the storage of this data is necessary for the protection of the controller. As a matter of principle, this data is not passed on to third parties, unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.

The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have it completely deleted from the data stock of the controller.

The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations. The entire staff of the controller shall be available to the data subject as contact persons in this context.

 

Event calendar

You can interact with our event calendar on our website. You will find different events listed within the calendar. Clicking on one of these events will open a brief description of the event. You can then use the link provided to leave our website and complete your registration to our event via a Microsoft Teams offer. The mandatory data is marked with an asterisk. The data is processed for the proper provision and handling of our events in accordance with Article 6 (1) sentence 1 (b) GDPR. We have concluded a data processing agreement with Microsoft to ensure that your data is processed in accordance with the General Data Protection Regulation.

 

Subscription to our newsletter

On the website of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme, users are given the opportunity to subscribe to our enterprise's newsletter. The personal data transmitted to the controller when the newsletter is ordered is specified in the input mask used for this purpose.

LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme informs its customers and business partners at regular intervals by means of a newsletter about enterprise offers. The newsletter of our enterprise can basically only be received by the data subject, if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter mailing. When a data subject registers for the newsletter for the first time, a confirmation email is sent for legal reasons using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorised the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the computer system used by the data subject at the time of registration, as assigned by the Internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to be able to trace a (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves the legal protection of the controller.

The personal data collected in the context of a registration for the newsletter are used exclusively for sending our newsletter. The legal basis for the data processing within the scope of the newsletter dispatch is your consent according to Art. 6 (1) sentence 1 (a) GDPR. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offering or changes in the technical circumstances. We use the service Brevo (formerly SendinBlue) of Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin for the newsletter dispatch and ensure that the processing of personal data is carried out in accordance with the General Data Protection Regulation. Sendinblue processes data only in the context of the newsletter dispatch and on our instructions. We have concluded an agreement on commissioned data processing with Sendinblue GmbH. Further information on data processing by Sendinblue can be found at the following link: https://www.brevo.com/de/legal/privacypolicy/.

The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data, which the data subject has given us for the newsletter mailing, can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter mailing directly on the website of the controller at any time or to notify the controller of this in another way.

 

Contact option via our website

Due to legal regulations, the website of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general electronic mail address (e-mail address). If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purpose of processing or contacting the data subject. This personal data is not passed on to third parties. Depending on the nature of the request, the legal basis for this processing is Art. 6 (1) (b) GDPR for requests that you yourself make as part of a pre-contractual measure or Art. 6 (1) sentence 1 (f) GDPR if your request is of a miscellaneous nature. The legitimate interest is based on the purposes stated in this data protection declaration. If personal data should be requested that we do not need for the fulfillment of a contract or for the protection of legitimate interests, the transfer to us will be based on your consent pursuant to Art. 6 (1) (a) GDPR.

 

Routine deletion and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or another legislator under laws or regulations to which the controller is subject.

If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

 

Rights of the data subject

a) Right to confirmation
Every data subject has the right, granted by the European Directive and Regulation, to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right to obtain confirmation, he or she may, at any time, contact an employee of the controller.

b) Right to information
Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Maker, to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her and a copy of that information. In addition, the European Directive and Regulation Legislator has granted the data subject access to the following information:

the purposes of processing
- the categories of personal data processed
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
- the existence of a right to obtain the rectification or deletion of personal data concerning him or her, or to obtain the restriction of processing by the controller, or a right to object to such processing
- the existence of a right of appeal to a supervisory authority
- if the personal data are not collected from the data subject: Any available information about the origin of the data
- the existence of automated decision-making, including profiling, pursuant to Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject is entitled to information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject shall also be entitled to obtain information on the appropriate safeguards in connection with the transfer. If a data subject wishes to exercise this right of access, he or she may, at any time, contact an employee of the controller.

c) Right to rectification
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing. If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact an employee of the controller.

d) Right to deletion (Right to be forgotten)
Any person affected by the processing of personal data has the right, granted by the European Directive and Regulation, to demand that the controller deletes the personal data concerning him or her without undue delay, if one of the following reasons applies and insofar as the processing is not necessary:

- The personal data were collected or otherwise processed for such purposes for which they are no longer necessary.
- The data subject revokes his or her consent on which the processing was based pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR and there is no other legal basis for the processing.
- The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.
- The personal data has been processed unlawfully.
- The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
- The personal data has been collected in relation to information society services offered pursuant to Article 8 (1) GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the deletion of personal data stored by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme, he or she may, at any time, contact any employee of the controller. This employee of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme shall arrange for the deletion request to be complied with immediately.

If the personal data has been made public by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme and our company is obligated to delete the personal data pursuant to Article 17 (1) of the German Data Protection Act (Datenschutz-Grundverordnung / DS-GVO), LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme shall, taking into account the available technology and the cost of implementation, implement reasonable measures, including technical measures, to inform other data controllers which process the published personal data, that the data subject has requested from those other data controllers to delete all links to or copies or replications of the personal data, unless the processing is necessary. The employee of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme will arrange for the necessary in individual cases.

e) Right to restriction of processing
Any person affected by the processing of personal data has the right, granted by the European Directive and Regulation, to obtain from the controller the restriction of processing if one of the following conditions is met:

- The accuracy of the personal data is disputed by the data subject for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful, the data subject objects to the deletion of the personal data and requests the restriction of the use of the personal data instead.
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
- The data subject has objected to the processing pursuant to Article 21 (1) GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme, he or she may, at any time, contact an employee of the controller. The employee of LUNOS Lüftungstechnik GmbH für Raumluftsysteme will arrange for the restriction of processing.

f) Right to data portabililty
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising the right to data portability pursuant to Article 20 (1) GDPR, the data subject has the right to request that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

In order to assert the right to data portability, the data subject may contact an employee of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme at any time.

g) Right to objection
Any person affected by the processing of personal data shall have the right granted by the European Directive and the Regulation to object, on grounds relating to his or her particular situation, to object at any time to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.

LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme shall no longer process personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.

If personal data is processed by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme for the purposes of direct marketing, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to the profiling, insofar as it is related to such direct marketing. If the data subject objects to LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme to processing for the purposes of direct marketing, LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is collected and stored by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme for scientific or historical research purposes, or for statistical purposes pursuant to Article 89 (1) of the General Data Protection Regulation (GDPR), unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may directly contact any employee of LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme or another employee. The data subject is also free to exercise the right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

h) Automated decisions in individual cases including profiling
Any data subject affected by the processing of personal data shall have the right, granted by the European Directive and Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject and that law contains suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is made with the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is made with the data subject's explicit consent, LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact an employee of the controller.

i) Right to revoke consent under data protection law
Every person affected by the processing of personal data has the right granted by the European Directive and Regulation to withdraw consent to the processing of personal data at any time. If the data subject wishes to exercise the right to withdraw consent, he or she may, at any time, contact an employee of the controller.

 

Data protection during applications and the application procedure

The controller collects and processes the personal data of applicants for the purpose of handling the application procedure. The processing may also be carried out electronically. This is the case, in particular, when an applicant submits relevant application documents to the controller by electronic means, for example, by e-mail or via a web form available on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with such deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the Allgemeinen Gleichbehandlungsgesetz (AGG / General Equal Treatment Act). The legal basis for processing your personal data as part of the application process is Section 26 (1) in conjunction with (2) BDSG (Bundesdatenschutzgesetz / Federal Data Protection Law). The transfer to a third country is not intended.

 

Social media presence

In order to be able to present our company in the best possible way and to communicate with you as a user, customer or interested party and to inform you about the services we offer, we make use of our presence in social networks. When using social networks, data is processed outside the European Union (EU) and the European Economic Area (EEA). An equivalent level of data protection as exists in the EU cannot be guaranteed in all countries outside the EU.

In this context, it may lead to risks for you as a user if the data transferred is processed in so-called third countries with an inadequate level of data protection.

This makes it more difficult to enforce known user rights. In addition, your data may not be processed in your interest by the provider in the third country.

In the USA, there is no level of data protection comparable to the requirements of the GDPR. It is possible that government agencies access personal data without us or you knowing about it. Enforcement of your rights is not likely to be possible in the USA.

In addition to the respective provider of a social network, we also collect and process personal user data on so-called "fan pages". With this notice, we inform you about which data we collect from you on our social media presences in each case, how we use it and how you can object to the data use. For the respective data processing purposes and data categories, please refer to the respective offer listed in more detail below.

The social media activities operated by us and detailed below are carried out on the basis of a balance of interests pursuant to Art. 6 (1) (f) GDPR.

To make this possible, cookies are used, which record user behaviour and enable profiling of the user.

A detailed list of the purposes for which the user data is processed can be found in the data protection notices of the respective providers. By making the appropriate settings in your user account, you can limit the profiling, at least to a certain extent. For the exact procedure, please read the corresponding data protection information of the respective provider.

The relevant platforms are as follows:

Platform	Responsible body	Privacy policy of the platform operators
Instagram	Meta Platforms Ireland Ltd 4 Grand Canal Square Grand Canal Harbour Dublin 2, Irland	https://privacycenter.instagram.com/policy/
YouTube	Google Ireland Limited Gordon House, Barrow Street Dublin 4, Irland	https://policies.google.com/privacy?hl=de
Twitter	Twitter Inc 1355 Market Street, Suite 900 San Francisco, CA 94103, USA	https://twitter.com/de/privacy
XING	New Work SE Am Strandkai 1 20457 Hamburg, Deutschland	https://privacy.xing.com/de/datenschutzerklaerung
LinkedIN	LinkedIn Ireland Unlimited Company Wilton Place Dublin 2, Ireland	https://de.linkedin.com/legal/privacy-policy?

 

LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme operates profiles on the listed platforms in order to draw attention to products and service offers and to interact with customers, interested parties and other users of the platform.

In this context, the platform operators also use certain data that they have collected from users of the platform (e.g., whether a photo on a profile was marked with "Like" or commented on) to create aggregated usage statistics and make them available to the respective operators of the profile (so-called "Insights" or "Analytics"). We as profile operators also receive such usage statistics. The information that we receive as profile operators does not allow any conclusions to be drawn about individual users. The profile operator itself has no access to personal data that the platform operators process for the creation of usage statistics. The respective platform operator alone determines which data is processed for these purposes, and in what manner. LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme, as profile operator, can neither legally nor actually influence the processing by the platform operators.

For the processing in connection with the creation of usage statistics, LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme and the respective platform operator shall be deemed to be joint controllers within the meaning of Art. 26 GDPR.

Where possible, joint responsibility agreements have been concluded with the respective platform operators.

Beyond that, data processing by LUNOS Lüftungstechnik GmbH & Co. KG für Raumluftsysteme as profile operator is carried out only to a very limited extent:

• Processing of user names and comments that are deleted due to violation of netiquette. These are kept on file for possible proof in the event of legal disputes within the statute of limitations.
• Processing of user names and individual messages when you contact us via messenger services.
• Recruiting potential applicants on career platforms

For these purposes, we generally only process your name, message content, comment content, and the profile information you provide "publicly".

 

Sirados

Type and scope of processing:
We use Sirados to display all common formats of tender texts. Sirados is a platform which belongs to WESA Software GmbH, Erlenweg 3, D - 86441 Zusmarshausen.

A CDN (Content Delivery Network helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to Sirados servers, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed solely for the above purposes and to maintain the security and functionality of Sirados.

Purpose and legal basis:
The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient delivery as well as the optimisation of our online offer according to Art. 6 (1) (f). GDPR.

Storage period:
The specific storage period of the processed data cannot be influenced by us, but is determined by Sirados. Further information can be found in the Sirados privacy policy: https://www.wesa-software.de/html/datenschutz.html

 

Legal basis of the processing

Article 6 I (a) GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Article 6 I (b) GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I (c) GDPR. In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I (d) GDPR. Finally, processing operations could be based on Art. 6 I (f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47 sentence 2 GDPR).

 

Legitimate interests in the processing pursued by the controller or a third party

If the processing of personal data is based on Article 6 I (f) GDPR, our legitimate interest is the performance of our business activities for the benefit of the well-being of all our employees and our shareholders.

 

Duration for which personal data are stored

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract.

 

Legal or contractual requirements to provide personal data; Necessity for the conclusion of contract; Obligation of the data subject providing personal data

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the providing of personal data by the data subject, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.

 

Disclosure of your personal data

Your personal data will be passed on as described below.

Data will also be disclosed if we are entitled or obliged to disclose data on the basis of statutory provisions and/or official or court orders. In particular, this may involve the disclosure of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

Insofar as your data is passed on to service providers to the extent necessary, they will only have access to your personal data to the extent necessary to fulfill their tasks. These service providers are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the GDPR. Insofar as your personal data is processed on our behalf on the basis of order processing contracts pursuant to Art. 28 GDPR, we ensure that the processing of personal data is carried out in accordance with the General Data Protection Regulation.

We attach importance to processing your data within the EU / EEA (European Economic Area). However, we may use service providers that process data outside the EU / EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established on the part of the recipient prior to the transfer of your personal data. This can be achieved, for example, by means of EU standard contracts or Binding Corporate Rules or special agreements to the rules of which the company can subject itself.

Data security

We secure our website by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

In particular, we transmit your personal data in encrypted form. We use the SSL/TLS (Secure Sockets Layer/ Transport Layer Security) coding system for this purpose. Our security measures are continuously improved in line with technological developments.

References and links

When accessing Internet pages referred to within the framework of our website, information such as name, address, e-mail address, browser properties, etc. may be requested again. This data protection declaration does not regulate the collection, transfer or handling of personal data by third parties.

Third party service providers may have different and their own regulations regarding the collection, processing and use of personal data. It is therefore advisable to inform yourself on the websites of third parties about their practices regarding the handling of personal data before entering personal data.

 

Use of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

 

Last update on: 6.6.2024